Privacy Policy

1. Who We Are

The Business Finance Network Limited (“we”, “us”, “our”) is a commercial finance brokerage helping UK SMEs access business loans, working capital, and other funding options.
We act as a data controller, meaning we are responsible for the personal information we collect and use.

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: Info@thebfn.org

2. What Data We Collect

We may collect and process the following types of information:

Personal & Contact Details

• Name

• Job title

• Email address

• Telephone number

Business Information

• Company name

• Trading history

• Turnover/revenue

• Industry sector

Financial Information

• Details required for lending assessments

• Supporting documents where provided

• Credit profile indicators

Communication Records

• Emails, calls, messages

• Notes regarding your enquiry

Website & Technical Data

• Form submissions

• IP address

• Cookies and analytics data

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries

• Assess eligibility for finance

• Present suitable funding options

• Introduce your business to lenders on our panel

• Communicate with you throughout the application process

• Maintain internal business records

• Meet legal or regulatory requirements

Our lawful bases for processing include legitimate interests and performance of a contract.

4. Sharing Your Data

We may share your information with the following parties:

Lending Partners

Our panel of third-party lenders who may offer finance options.

Professional Partners

Accountants, credit brokers, or advisors involved in the finance process.

Service Providers

CRM systems, secure email providers, website hosting and analytics tools.

We do not sell your data to third parties.

All partners are required to maintain appropriate data protection standards.

5. Where We Store Your Data

Your personal data may be stored on secure servers located in the UK or EEA.

If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

6. How Long We Keep Your Data

We retain your data for the following periods:

• 6 years from your last interaction for finance-related enquiries (regulatory and audit requirements)

• 12 months for general website enquiries that do not proceed

After this period, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold

• Request correction of inaccurate information

• Request deletion of your data (where appropriate)

• Object to or restrict processing

• Request data portability

• Withdraw consent where consent was the lawful basis

To exercise any of these rights, contact: Info@thebfn.org

8. Marketing

We may contact you with relevant updates about business finance products and services.

You may opt out at any time by:

• Clicking “unsubscribe” in any email, or

• Contacting us at Info@thebfn.org

9. Cookies

Our website uses cookies to support functionality, analytics, and performance.

For full details, please see our Cookies Policy.

10. Complaints

If you have concerns about how your personal data is handled, you can raise a complaint with the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

We encourage you to contact us first so we can address your concern promptly.